FAQ

Fast answers. No fluff. If something’s off with an order, hit support and we’ll handle it.

Shipping can take approximately 2–3 weeks.

Not yet. TRNSHD currently ships within the United States only.

Track it here: tarnished.store/tracking-page.

If you’re seeing extended delays, email trnshd387@gmail.com.

Yes — cancellations are available within 24 hours of purchase.

Refunds take up to 2–3 business days after being processed. Start a return here: tarnished.store/return.

Not at this time.

Customers are responsible for return shipping fees.

All Squarespace-supported payment methods.

Yes — payments are processed securely.

Try another card or contact your bank.

Not currently.

Every few months. Newsletter gets early info.

Some do, some don’t — depends on the drop.